Do you have more pictures? Maybe from inside the door? How do you adjust the door alignment?
Difficult to see the montage with the photos.
It should be understood that the two axes of rotation are not necessarily aligned. The two ball joints allow this.
the original hole in the door is + -25.5mm. Very easy to re-drill with the tool (2 first photos) 26mm drill in the door. The crank is on the outside of the door. Hopefully the tool was just the right length. The ball joints came in force.
The top screw must be tightened by passing a hand through the dashboard towards the top of the door. At the bottom you have to make an opening (see the photo). With the plastic ball joints and after 8 years, the doors have always adjusted perfectly. I think it is always easy to find the kneecaps at Igus.